BAM Wholesale Parts Reviews

Terrible website. They sent me a USED Defective part and when I ask to send it back they tell me since I had it installed that it is not refundable. They said they can only send it back to warranty and send me a new part. Why were they sending me a used part in the first place this was not stated anywhere on the website. It cost me $100 at the Dealer to have it removed. SCAM SCAM SCAM do not purchase from this shady website...

I've used Bam Wholesale twice and absolutely love them. Extremely quick service and great discounts!

All accessories for my Subaru were received on time and are OEM. Good communication from seller and parts were exactly as described.

I returned an item as it did not match the website description. I paid $45 for the return shipping. They withheld $13.85 from the refund for there shipping cost. Stay away from this company. UNETHICAL!

Ordered parts on March 31, received an email stating 3 of the items are back ordered it would be 5-7 day out. Stated calling on the 8th day after no response by email. Called more than 14 times no answer left messages, wrote 6-8 emails no answer finally 7pm I get an email parts will show up next business day. One day goes by no tracking or information on the next day I start calling again no answer no call back, finally call the GM of the dealership, he did handle it got a phone call back within 30 min from Nate, Nate DOES EXIST HE' S A REAL PERSON! Of corse he blames me for he's $#*!ty service. Stay away from this business!

Ordered 3 things for my 22 wrx,,all came to my house within 5 days,,,would do business with them again,,,have good prices also

I ordered a lift kit for my Jeep, brought it to the dealer to have it put on and it's missing parts. I emailed Bam wholesale parts because they don't have a phone number to call and still haven't heard back from them!

... all items were replacement Toyota parts and I live three blocks from Interstate 86 in New York. I also benefit from the catalogues of Amayama.com to confirm parts for Japanese built vehicles. I thought Toyota prices were hefty until I checked out Nissan's show.

I emailed BAM asking if they had Trackhawk exhaust tips in stock (there's no phone number listed). I received a quick response confirming they had them in stock and a price quote was given. Seemed very pleasant via email. They told me the quote was good for 24 hours. I responded right away and placed the order for the pair of tips (left and right) including a pair of clamps. I paid $68 for next day air shipping bringing my total to $486. Order was placed on Friday July 15th and received the order on Tuesday July 19th. When I opened the box and unwrapped the parts I noticed right away that they sent me two right tips instead of a right and left tip. I emailed them immediately about the error. Initially they responded right away via email apologizing and stated, "with your permission we'll send the missing part and include a return slip for the wrong part ". I replied saying yes. I also included a photo of what I received. They responded saying they cannot see the photo. I sent the photo again. They replied saying they still cannot see the photo. I sent the photo MULTIPLE times since and emailed them however they have yet to respond. I emailed them again saying please FaceTime me, call me or provide another email address to see the pic and to resolve the issue. Still ghosted me. I have also sent the pics via email to others just to see if they're able to view the pics. Everyone is able to see the pic. I emailed BAM again asking them to please respond to resolve but still no response. I am now out of $486 and have to look elsewhere for the part. This is unacceptable and terrible business practice. How rude and inconsiderate! PLEASE DO NOT DO BUSINESS WITH THIS COMPANY! I am also contacting BBB!

Looking for an OEM rear set cover for my family's 21 Jetta, and came across BAM Autoparts via a Google Search. Was a little leery at first as it was a website I had never used or heard of before, but decided to take a chance as the price was at least 25% cheaper than our local VW dealer. Shipping took about 3 days to action but then had it on my doorstep 2 days later after I got the shipped notification. Will definitely try these guys again for my future OEM parts needs.

I placed an order with this company a week prior and had to place a second order so, I asked for some shipping assistance. They replied back with "so what" type of an attitude, not to mention, they couldn't even locate my first order that had arrived. Just plain rude. I don't see a company with this type of CS last were long on the online market. I guess I should have review them prior to placing the orders. They won't be getting any additional business from me or any one I know as we order a ton of parts on line.

I purchased a roof rack and moldings. Moldings came bent. No phone number, no return e-mails. NEVER!

Great upfront pricing, some of the cheapest I could find but the lack of customer support they have when something goes wrong is not worth. I will stick with other Mopar vendors from here on.

No customer service at all
You better wish nothing how's wrong with your order. Otherwise you will have to start all over again.

Im military and needed a few things before i shipped my car overseas. Well i received the cheaper of my 2 packages. While my 166.10 part is still missing. I have contacted the company multiple times with zero resolution or response. I have a ton of friends that order their parts online and i definitely will not be recommending this company. Its beyond frustrating that my hard earned money i used to fix my vehicle before going oversea where parts are even harder to find is absolutely nuts.